Our client loyalty programme that recognises and rewards our clients.
Exclusive benefits for our top clients
At Greenwood, we strive to deliver an effortless client experience. We are therefore delighted to launch G Club – our new client loyalty programme that recognises and rewards our top clients.
Exclusive G Club benefits are divided into Gold, Silver and Bronze tiers, including bonus credits, free and enhanced delivery services and, for some clients, a free trip to Greenwood Holland. All clients need to do to qualify is to remain within Greenwood’s credit terms.
On top of the G Club rewards, you will benefit from excellent service from the dedicated G Team; access to our innovative tools, like the Tender Tool; private tours of Fresh Acres HQ on request; and opportunities for continued professional development through the Greenwood Academy.
3% Credit bonus based on quarterly spend
Complementary delivery all orders over £500
Dedicated G Team
Access to Tender Tool
Fresh Acres HQ tour
(lunch and gift included)
Consultation and advice
Greenwood Academy CPD
Hiab, Moffett, FORS, and split deliveries (chargeable)
Bespoke photography
(on request)
Complementary trip to Holland
(two people, once a year)
Sustainability and community partnering
(one project per year)
Annual Business Planning Session
2% Credit bonus based on quarterly spend
Complementary delivery all orders over £750
Dedicated G Team
Access to Tender Tool
Fresh Acres HQ tour
(lunch and gift included)
Consultation and advice
Greenwood Academy CPD
Hiab, Moffett, FORS, and split deliveries (chargeable)
Bespoke photography
(on request)
1% Credit bonus based on quarterly spend
Complementary delivery all orders over £1000
Dedicated G Team
Access to Tender Tool
Fresh Acres HQ tour
(lunch and gift included)
Consultation and advice
Greenwood Academy CPD
Hiab, Moffett, FORS, and split deliveries (chargeable)
Credit bonus
Every quarter, Greenwood will reward its clients that have remained within credit terms, with a credit based on their quarterly spend. After the end of each quarter, Greenwood will confirm with all participating clients their value of earnt credit bonus, which will be credited to their account automatically.
Annual business planning
G Club Gold tier clients will be invited to an annual business planning session where success plans for the following year can be developed and agreed upon. Sharing an outlook of what the businesses’ goals are for the forthcoming year will enable Greenwood to understand the priorities of its clients, and work to achieve a win-win outcome.
Complimentary delivery
Greenwood understands how important it is for its clients to have fast and effective delivery. G Club Gold tier clients will enjoy free delivery on all orders over £500; Silver tier clients will enjoy free delivery on all orders over £750, and Bronze tier clients will enjoy free delivery on all orders over £1000.
Sustainability and community partnering
Greenwood is proud to support charitable and community causes via its Greenwood Community scheme. G Club Gold tier clients are given preference and, each year, are invited to nominate a joint charity project they would like to collaborate with Greenwood on.
Enhanced delivery
Greenwood offers enhanced delivery services to its G Club clients, who can now request Hiab, Moffett, split delivery or FORS accredited deliveries for an additional charge.
Complimentary trip to Holland
Greenwood will invite its G Club Gold tier clients on a complimentary trip to visit Greenwood Holland, to learn more about the European supply chain, and experience the renowned North Brabant tree growing area.
Bespoke photography
Occasionally clients request assistance with on-site plant photography to confirm the size, maturity, growth phase or look of a given plant, which Greenwood is happy to provide as a G Club benefit.
FAQs
How can I join G Club?
Greenwood will invite clients to become members when they meet the minimum quarterly spend threshold. Clients must be within Greenwood’s credit terms to access G Club benefits.
How does it work?
Greenwood will reward clients based on their quarterly spend. Providing the client has remained within credit terms, at the end of each quarter Greenwood will confirm the value of credit earnt, and credit this to the client’s account automatically.
How do I know how much credit I have earnt?
Greenwood will send every G Club member a statement each quarter, so they have visibility of what they have spent and what rewards they have earnt.
How do I remain on the same tier?
To remain on a tier the client needs to meet the quarterly spend threshold of their given tier, and remain within credit terms. Quarterly tier thresholds are Gold £125k, Silver £50k+, and Bronze £25k+.
How do I reach the next tier?
Client spend is reviewed each quarter. If a clients’ quarterly spend exceeds the threshold they are on, then they will be promoted to a higher tier. Similarly, if the client does not meet the minimum spend threshold they will be moved down a threshold.
What happens if I spend less?
If your annual spend falls below the threshold you will only be able to access the benefits of the lower tier.
How do I request a tour?
Please contact the G Team on hello@greenwoodplants.co.uk or
01243 939551 to arrange a tour.
What happens if I don’t remain within Greenwood’s credit terms?
Clients only qualify to access G Club benefits if they remain within their credit terms.
What if I have a question about G club?
If you have any questions relating to G Club please email hello@greenwoodplnts.co.uk
Terms and Conditions
Greenwood Group Ltd (“Greenwood”) reserves the right to change or withdraw the G Club client loyalty programme and its related benefits at any time and without notice. The programme is offered at the full discretion of Greenwood and cannot be used in conjunction with other programmes or discounts. The authority of Greenwood in relation to how it recognises qualifying spend and participation is final and incontestable. Clients must be within Greenwood’s credit terms to access G Club benefits and receive credit.